Trillion Lead Factory
Legal

Privacy Policy

Effective Date: [DD Month YYYY]

Last Updated: [DD Month YYYY]

1.

About This Policy

Trillion Lead Factory respects your privacy. This policy explains what personal information we collect through our website, why we collect it, how we handle it and how you can contact us about your information.

It applies when you browse [website domain], submit a business enquiry, contact us through the website or submit a career application.

Website operator: [Full legal name of the company operating the website] Registered office: PHASE 2, PLOT NO 98-G, ANEKAL THALUK, INDUSTRIAL AREA, Jigani, Bengaluru, Karnataka 560105

In this policy, “Trillion Lead Factory”, “we”, “us” and “our” refer to the website operator identified above. Personal information means information that identifies you, either directly or when combined with other information.

2.

Information We Collect

The information we collect depends on how you interact with us.

Business Enquiries

When you contact us about a requirement, material supply or business proposal, we collect the details you provide. These may include your name, company name, email address, phone number, location, enquiry type and message. Your message may also contain material specifications, quantities or other information relevant to your enquiry.

Career Applications

When you submit a career enquiry, we collect the information you provide, such as your name, contact details, current location, area of interest, qualifications, work experience and résumé.

Please provide only information relevant to your application. Do not upload bank details, identity documents, medical records or confidential information belonging to another employer through the general application form.

Website and Technical Information

Our website and hosting services may record technical information such as your IP address, browser type, device information, pages requested, access times, referring page and security-related logs.

Information collected through optional analytics, advertising or embedded services is described in our Cookie Policy, where those services are enabled.

3.

How We Use Your Information

We use personal information for the purpose connected with your interaction with us.

PurposeHow your information is used
Responding to enquiriesTo understand your message, contact you and discuss your business requirement.
Business coordinationTo communicate about a proposed supplier relationship, commercial enquiry or other business discussion.
RecruitmentTo review your application and communicate with you about the role or area of work you have expressed interest in.
Website operation and securityTo maintain the website, investigate errors, prevent misuse and protect website systems.
Optional website measurementTo understand website usage where the relevant tools are enabled and your choices permit them.
Legal requirementsTo meet applicable obligations, respond to valid legal requests and establish or defend legal claims.

We do not automatically add business contacts or applicants to promotional mailing lists. Any optional promotional communications will be explained separately, with an appropriate choice to receive or stop them.

5.

Who Can Access Your Information

Access is limited to people and service providers who need the information for the purposes described in this policy.

Depending on the services used, these may include authorised business or recruitment staff, website hosting providers, email and form-service providers, website maintenance partners and recruitment-support providers.

Service providers handling information on our behalf must use it only for the agreed services and protect it through appropriate arrangements.

We may also disclose information to professional advisers or public authorities where disclosure is necessary and legally permitted or required.

We do not sell or rent business-enquiry or applicant information, or authorise service providers to use that information for unrelated marketing.

Confirm the provider categories, contractual safeguards and no-sale commitment before publication.

6.

Where Information Is Stored

Website submissions and related records are stored or processed in [confirmed country or countries], using [approved hosting, email, form-management and recruitment providers, as applicable].

Where information is transferred outside India, we will apply the safeguards and restrictions required by the law applicable to that transfer.

Contact [privacy email address] for information about the handling of your personal information.

7.

How Long We Keep Information

We retain personal information for the period needed to handle the relevant purpose, subject to applicable legal requirements.

Information categoryRetention period
Business enquiries and correspondence[Approved period and starting point, such as closure of the enquiry]
Applications for advertised roles[Approved period after completion of the recruitment process]
General career enquiries[Approved period after receipt or last contact]
Website and security logs[Approved period, including any applicable mandatory retention]
Cookie choices and tracking recordsAs specified in the Cookie Policy and cookie register

When information is no longer needed, we will delete it or anonymise it, subject to applicable retention requirements and the controlled expiry of backup copies.

8.

Protecting Your Information

We use reasonable technical and organisational safeguards appropriate to the information we handle.

No security measure provides an absolute guarantee against every risk. Where a personal-information incident occurs, we will assess it, take appropriate action and provide notifications where required by applicable law.

Please do not include highly sensitive information in a general website enquiry. Contact us first where your requirement needs a more suitable communication channel.

Insert an accurate, approved description of implemented measures, such as restricted access, secure transmission, staff access controls and protected storage.

9.

Requests About Your Information

You may contact us to request access to information you have provided, correct inaccurate details, request deletion, withdraw consent or raise a concern about its use.

We will assess requests under applicable law and explain any lawful reason that prevents us from fulfilling a request in full. We may need proportionate information to confirm your identity before disclosing or changing records.

Additional statutory rights, including nomination rights where applicable, will be handled when the relevant legal provisions apply. India’s DPDP framework provides for access, correction, erasure, grievance and nomination rights, subject to its scope and phased commencement.

To submit a request, email [privacy email address] with the subject “Personal Information Request”.

10.

Children’s Information

Our business-enquiry and recruitment forms are intended for adults. We do not intentionally collect personal information from children under 18 through these forms.

If you believe a child has submitted personal information, contact [privacy email address] so we can review it and take appropriate action.

11.

Cookies and External Services

Our Cookie Policy explains cookies, similar technologies and the choices available to you.

Where the website links to another organisation or uses an external service, that organisation may handle information under its own privacy notice. Please review the relevant notice before providing information to an external service.

Using an external provider does not remove our responsibility for information we ask it to handle on our behalf.

12.

Privacy Contact and Complaints

For questions, requests or complaints about your personal information, contact:

Privacy Contact / Grievance Officer
[Full name and designation]
Email
[Privacy or grievance email address]
Postal Address
PHASE 2, PLOT NO 98-G, ANEKAL THALUK, INDUSTRIAL AREA, Jigani, Bengaluru, Karnataka 560105

We will address complaints promptly and within applicable legal timelines. Nothing in this policy limits a complaint or remedy available to you under applicable law.

13.

Changes to This Policy

We may update this policy when our website, information-handling practices or legal requirements change. The updated version will be published here with a revised date. Where a change requires additional notice or renewed consent, we will provide that notice or request that consent before the relevant processing begins.